Casino Marketing Team
Your VIP Experience awaits you at L’Auberge Casino Resort Lake Charles.
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Dean Davis
Player Development Manager
A veteran of more than 30 years in the travel and tourism industry, Dean is responsible for all L’Auberge casino hosts, as well as VIP services and transportation. With 8 years at L’Auberge, Dean is committed to offering each and every guest with the VIP treatment.
Dean.Davis@pennentertainment.com
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Wendy Chen
Executive Casino Host
Languages: Mandarin & English
A psychology graduate of Southern Illinois University at Carbondale, Wendy started out in the casino business over 20 years ago as a blackjack dealer at Horseshoe Bossier City and, shortly after, became a Casino Host. She loves meeting new people and looks forward to building long-lasting relationships with her guests.
Yawen.chen@Pennentertainment.com
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John Dudek
Executive Casino Host
John has been the casino industry for over eight years, specifically in the Marketing Department, in positions including Player Services, Direct Mail and casino host. Originally from Houma, Louisiana, he loves his dog and is excited about being a part of the adventure at L'Auberge.
John.Dudek@pennentertainment.com
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Maria Francis
Executive Casino Host
A native of the West Virginia/Pittsburgh, Pennsylvania area, Maria began her career at L’Auberge in the Retail Department and has been a Host for over two years. She’s currently working toward a Bachelor’s Degree in Business Marketing.
Maria.Francis@pennentertainment.com
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Celeste Fruge
vp of player development
Celeste has three daughters and graduated from McNeese State University. Her casino career started in 1993 at Players Casino as a Casino Host. From there, she worked for another casino as a Marketing Executive. She joined the L'Auberge team in 2005 and works out of the Houston office.
celeste.fruge@pennentertainment.com
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Zach Hebert
Executive Casino Host
Zach started at L’Auberge as a Valet Attendant in 2015 while attending McNeese State University where he earned a Bachelor of Science in Marketing. As a casino host, he is committed to building lasting relationships with guests.
Zachary.Hebert@pennentertainment.com
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Travis Heisser
Executive Casino Host
At L’Auberge since 2011, Travis started as a Valet Attendant and has held numerous positions in the casino hotel arena. A big fan of golf, travel and his dog, Travis is dedicated to making each and every visit a legendary one.
Travis.Heisser@pennentertainment.com
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Justin Huang
player development executive
Languages: Chinese & Taiwanese
Born and raised in Taiwan, Justin moved to the United States at 17. He has a history in sales and marketing and became a casino host in 2015. Justin looks forward to making every guest feel like a VIP.
justin.huang@pennentertainment.com
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Gerard Johnson
EXECUTIVE HOST
While attending McNeese State University, Gerard entered the casino world as a dealer at Players Casino in 1994. Since then, he’s worked in Table Games, Casino Cage, Transportation, and Buffet, to name a few. In 2011, Gerard began his career at L’Auberge and is proud to be part of the team.
Gerard.Johnson@pennentertainment.com
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julio mejias
Executive Casino Host
Languages: Spanish & English
A 30+ year casino industry veteran, making his way from Puerto Rico 25 years ago, Julio is no stranger to great guest service. Being a day-one team member at L’Auberge Lake Charles, he’s worked in various positions in the Casino Operations department before moving to Executive Casino Host in 2020.
Julio.Mejias@pennentertainment.com
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Minh Nguyen
Executive Casino Host
Languages: Vietnamese & English
With more than 27 years of casino experience, Minh is an asset to L’Auberge. His career began as a dealer on the casino floor and he has been an integral part of the Casino Marketing team for 11+ years. Minh makes each and every one of his guests’ visits to L’Auberge special.
Minh.Nguyen@pennentertainment.com
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Uyen Nguyen
Executive Casino Host
Languages: Vietnamese & English
Born in Vietnam, Uyen came to the United States to attend McNeese State University. After graduation, she began her career at L’Auberge. Uyen looks forward to building lasting relationships with guests.
Yen.Nguyen@pennentertainment.com
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An Phan
Executive Casino Host
Languages: Vietnamese & English
An comes to L’Auberge with a Master of Business Administration (MBA) and Bachelor of Finance from McNeese State University. She’s been working in the casino industry for more than 5 years. An believes in going the extra mile to ensure each guest’s visit is pleasant.
An.Phan@pennentertainment.com
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Allison Ross
Executive Casino Host
Originally from New Jersey, Allison has worked in the gaming industry for over 30 years. She enjoys traveling around the world and meeting new people. Allison looks for to using her vast gaming knowledge to create fun and memorable experiences for the guests.
allison.ross@pennentertainment.com
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Roger Russell
Executive Casino Host
Originally from New York, Roger began his casino career as a blackjack dealer more than 20 years ago at Turning Stone Casino. Roger transitioned to Poker Room Manager, Casino Shift Manager then Executive Casino Host. He is dedicated to excellent guest service.
Roger.Russell@pennentertainment.com
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Felicia Carpenter
Casino Host
Felicia began her career at L’Auberge in 2008 as a VIP Reservations Agent and is excited about her role as Casino Host, which she’s had over 10 years. Felicia’s pride and joy are her 9 grandchildren. She looks forward to making your experience a legendary one.
Felicia.Carpenter@pennentertainment.com
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Janelle Duplechian
Casino Host
Janelle has been in the casino industry since 1996 and has worked all over the place, including the buffet, change attendant, beverage server and, her favorite, casino host. She is happy to be a part of the L'Auberge casino marketing team.
Janelle.Duplechian@pennentertainment.com
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Crystal Guillory
Casino Host
Crystal started working in the casino industry at the age of 18 working at Sundries at L'Auberge. She has six years as a casino host experience and then joined the L'Auberge team again. She is a proud mother of two little girls and two fur babies. Crystal is excited about making every guests' experience memorable.
crystal.guillory@pennentertainment.com
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Lauretta Hines
Casino Host
A native of Houston, Lauretta “Sunshine” joined the L’Auberge team in 2005. She has had the roles of Player Development Coordinator, Manager of VIP Reservations and Casino Host. Lauretta loves seeing a smile on her guests faces.
Lauretta.Hines@pennentertainment.com
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Kelly Smithers
Casino Host
Languages: Thai & English
Originally from Bangkok, Thailand, Kelly has a Bachelor’s Degree in Mass Communication from McNeese State University. At L’Auberge, she’s excelled in hotel management roles and joined the Player Development team in early 2019. She’s ready to bring memorable experiences to guests.
Warangkana.Smithers@pennentertainment.com
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Chi Vo
Casino Host
Languages: Vietnamese & English
Chi has been part of the L’Auberge team for over three years, starting as a host in Asia, then VIP Concierge Host and now as a Casino Host. Originally from Vietnam, she received a scholarship to McNeese State University, where she graduated in Marketing. Chi strives to make sure every guest has a wonderful experience.
