• Guaranteed check-in is from 4pm - 9pm. Reservations checking in after 9pm without an ETA are subject to cancellation.
• Late check-outs are subject to an additional charge. 
• Must be 21 years of age or older to rent a room. Valid State or Federal issued identification is required upon check-in. 
• Children under the age of 16 may not be left unattended in a hotel room.
• No one under the age of 18, unless they are accompanied by an adult, is permitted in the fitness center.
• Room type and other requests have been noted but are not guaranteed. 
• The hotel offers complimentary in-room safes in each guest room but is not responsible for any item placed in the safe.
• Please lock your vehicle and leave it in a designated area. Property management is not responsible for theft, fire, or other damage that may occur to your vehicle.
• No pets are allowed except for service animals as defined by the Americans with Disabilities Act.
• The hotel reserves the right to enter and visually inspect all guestrooms, even when the Rest/Do Not Disturb sign is displayed, to ensure the well-being of our guests and confirm the condition of the room.
• A $250 cleaning fee will be assessed if smoking occurs in a non-smoking room.
• The California Consumer Privacy Act (CCPA) provides California consumers with certain rights concerning the collection, use, sharing and sale of their personal information.  The CCPA also provides California consumers with the right to access and delete their personal information, subject to certain limitations.  L’Auberge Casino Resort Lake Charles respects the privacy rights of our customers and has adopted practices and policies to comply with the CCPA.  To learn more about the personal information that L’Auberge Casino Resort Lake Charles collects about you, and how we use such personal information, please review our Privacy Policy at https://www.pennentertainment.com/privacy-policy.